1. Delivery of Travel Documents
Digital travel itineraries, e-tickets, and confirmations will be sent via email within 7 business days after booking confirmation.
Physical travel documents (if applicable) will be shipped via standard courier services and may take 5 business days for delivery.
2. Shipping Fees
Standard shipping for physical travel materials isCharge Applicable.
Expedited shipping options are available for an additional fee.
Shipping costs are non-refundable.
3. Lost or Delayed Shipments
If a customer does not receive their travel documents within the expected timeframe, they should contact our customer service immediately.
Ulric Journeys is not responsible for delivery delays caused by third-party courier services.
4. Contact Us
We’re here to assist you with any inquiries, orders, or support requests. Feel free to reach out to us through the following channels:
Address: [email protected].