1. Cancellations and Refunds
Customers may cancel their booking by contacting us directly at least 5 days before the scheduled travel date.
Refund eligibility depends on the type of service booked and the cancellation period. Some services may be non-refundable.
Partial refunds may be provided based on the terms of the specific travel service booked.
Any refund, if applicable, will be processed within 7 business days to the original payment method.
2. Non-Refundable Services
Some services such as last-minute bookings, non-refundable accommodations, and exclusive package deals are not eligible for refunds.
Any third-party fees, including airline tickets and hotel reservations, are subject to the policies of the respective service providers.
3. Changes and Modifications
Customers may request changes to their travel bookings. Additional fees may apply depending on the nature of the changes and service provider policies.
Ulric Journeys is not responsible for additional costs due to itinerary changes requested by the customer.
4. Contact Us
We’re here to assist you with any inquiries, orders, or support requests. Feel free to reach out to us through the following channels:
Address: [email protected].